Run as fast as you can! - Assistant Buyer Dillard's Employee Review

1.0
Jan 21, 2015
Recommend
CEO approval
Business Outlook

Pros

I think seeing the product before it hits the stores was the only cool thing about the job.

Cons

The Fort Worth buying office for Dillard's treats their employees terribly! Especially the online division! No sick time, no family time, you have set hours of 8:30-6, but are frowned upon if you don't come in early and stay late. They basically want you to live there and have no life. You would buy 6 months in advance for online, yet have to work black friday, christmas, and new years, with absolutely nothing to do. Your "buyers & managers" don't teach you anything to advance and get promoted. The employee turnover was rediculous. They were constantly rearranging departments. Always changing database and ordering software. Job roles were constantly changing. You basically had no idea what was going on or what to do. Complete and utter chaos!

Explore other reviews about Dillard's

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great customer relationship opportunity and good pay

Cons

Long and inconsistent work hours

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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