Loved this job, hated the quotas - Sales Associate Dillard's Employee Review

4.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Employee's get first dibs on Sale and Clearance merchandise and the employee discount on top of sale and clearance prices is amazing! The extra discount days where your employee discount can be as much as 50% is fantastic. Part Time employees usually (not always) have the flexibility to choose their own hours.

Cons

Everyone I have ever spoke to about working at Dillard's has the same complaint. Their sales quotas are ridiculously high and unattainable. If you don't make your sales quotas you can count on being terminated in about 9 months after you start working there, if your lucky a year.

Explore other reviews about Dillard's

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great customer relationship opportunity and good pay

Cons

Long and inconsistent work hours

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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