physically difficult, poor pay, worse benefits, Nil communication from management - Sales Specialist Dillard's Employee Review

2.0
Jan 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Good discount, nice people, nice surroundings. Morning meetings helped the communication issues, but at a very superficial level. People that you work with are generally suffering as well, so there is a great "misery loves company" comradery.

Cons

unrealistic sales goals, extremely poor communication from managers, favoritism not based on performance. Lots of gossip and rumors because of the lack of communication. Poor team spirit.

Explore other reviews about Dillard's

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great customer relationship opportunity and good pay

Cons

Long and inconsistent work hours

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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