If you're cold-hearted and hungry for money Dillard's is for you. If you're human anywhere else is better. - ASM (Area Sales Manager) Dillard's Employee Review

2.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

The money! That's what lured me in. Dillard's was the top paying company in my town. I was with the company for two years. I started as a cashier and quickly worked my way up to management. When I became a manager I was making more than my boyfriend who had been a manager in retail for almost five years. If money is important to you, then Dillard's is your spot. Oh, and the employee discounts were great too!

Cons

Gee, everything else just sucked. Ridiculous, never-ending hours especially for managers during holidays and inventory. There was no benefits provided. You'd think if a company expects their managers to work 50-80 hour weeks they would provide medical insurance for them for when they're passing colds to each other. As for the sales associates getting paycuts is just ridiculous. They don't work on commission, but they have sales goals to reach that are just outrageous. Because of these goals all the associates are constantly fighting with each other. Also, with the exception of a few good people, upper management is really snooty. They're good about kissing the right behind especially when the Dillard's visit the stores.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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