Culture is not what it seems - Anonymous employee Discord Employee Review

Thank you for sharing this feedback. While it’s hard to hear, we welcome it — especially when it means there’s work we can do on our end to make things better. I’m really sorry to hear that you are not experiencing the culture we strive to build and maintain every day. Our culture is an aspect of the company we are most proud of, and we want to ensure we can remain proud of it. We are laser-focused on scaling rapidly in the right way and keeping Discord a great place to work. As part of that, we’re always looking for ways to make sure all employees feel heard, such as our quarterly pulse survey, and will take this feedback into account as part of that. To your point, our goal of building belonging must start internally, and we’re committed to doing just that. We have added dedicated leadership roles to emphasize employee connection, learning and development, and inclusion, diversity and purpose. We’re also evolving our core values to reflect where we've come from and where we want to be; they will be woven into how we recruit, how we onboard, how we evaluate performance and reward contribution, how we make decisions and trade-offs, how we support one another, and much more. I do want to address the comment about making people cry. As leaders, we are constantly learning and evolving, and I’m the first to admit I haven't always gotten it right. But there is nothing more important to me than making myself and The People Team a safe outlet for all employees, including those on my team. While we strive to show that and will continue to do so, we have an anonymous feedback mechanism that employees can use if they don’t feel comfortable coming directly to us, their manager or a member of leadership. ]]