Ego-Driven Leadership Trickling Down To Create a Needlessly Toxic Environment - Anonymous employee Discord Employee Review

2.0
Jun 7, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

An interesting and buzzy product with competitive pay and great benefits. The ERGs and random employees who work tirelessly to fill in the gaps that the company cannot

Cons

The environment is very toxic and the 1 and 2 star reviews are very accurate. I wouldn't be surprised if the recent slew of 5 stars were planted on purpose because Discord really cares about the ratings it gets on here. Over the past 12 months I've really seen company culture plummet. First, we have constant turn over of leadership (especially with woman) and strategy which means that everyone gets wildly mismanaged and it creates a dog eat dog environment where there is no set direction for where our strategy is going. A lot of the managers who come from FAANG (Meta in particular), Snap and Zillow, have no desire to actually manage those who report to them and spent a lot of energy reiterating insights about our customers that we have understood for almost 2 years. The focus has turned from creating a premium product experience to creating an identity-less app that can be replaced with iMessage.

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Discord Response
3y
We’re sorry to hear that you feel you’ve seen shifts in the culture over the past 12 months that have negatively impacted our culture. Our company is just like a product — always a work in progress. And if we make mistakes, we’re grateful for your direct feedback which helps us understand the situation so we can make the necessary improvements. It’s true that we’ve gone through significant change over the years and, as we continue to grow, we are committed to hiring people who are fans of the app and as committed as you to creating the best possible experience for our users. We’re always looking for ways to make sure all employees feel heard, such as our quarterly pulse survey, and will take this feedback into account as part of that. Thank you again for bringing this to our attention, and we’d encourage you to flag these issues to your manager or People Partner to ensure we can take the necessary steps for improvement.

Explore other reviews about Discord

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

people are kind and empathetic. generally people dont take themselves too seriously here. the product is cool especially if youre into gaming.

Cons

been on the same team for 4 years and im starting to get a little bored

4.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

smart and passionate colleagues, generally good culture.

Cons

disconnect between leadership and ICs. at times can be disorganized and there are many inexperienced managers.

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