Team Leader - Team Leader Discover Employee Review

2.0
Feb 21, 2017
Recommend
CEO approval
Business Outlook

Pros

The learnings and people are enjoyable, you find people who want to teach you and help you understand how things work

Cons

Lies! Job growth is for agents cause they promote and hire after burning them out. As for a team lead you get low pay and told there is growth. Only to find out your not "buzz" worthy.

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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