overall employee experience - Senior Systems Analyst Discover Employee Review

5.0
Nov 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Discover gives any training you need to be successful, then they promote from within. They have expanded on their perks while other companies have done away with benefits. Discover recently added a program where we work with Franklin University and provide free college to select employees. This is in addition to our tuition reimbursement program. We recently added virtual doctors visits, so you can be diagnosed and sent a prescription on the phone or on line. We're currently expanding our work at home force, so you can work at home for Discover virtually all over the country.

Cons

It's not really a con, but you have to be motivated to succeed. If you want to just come in and take up space, this is not the job for you. You need to be driven and want to contribute to making the customer experience positive and beneficial.

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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