Good Money/ Boring Job - CSE Account Manager Discover Employee Review

3.0
Dec 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Bonuses, Employee Lunches, Recognition, Giveaways. Super easy way to make money, always offering overtime, you make money just by meeting your goals or having a great calls.

Cons

Everything you do is monitored down to the minute, management is constantly on you about goals, SUPER boring. If you can stand being on the phone for your whole shift and having the same conversation a million times and able to deal with rude cardmembers then this jobs for you.

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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