Underpaid employees compared to their competitors. - Anonymous employee Discover Employee Review

2.0
Jul 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are nice. Lots of coffee available. Movement throughout the company is encouraged.

Cons

Very stressful environment, managers do not know answers to a lot of questions. Underpaid by a mile compared to their competitors. Cannot take unpaid time off. Call graders are nit picky, overly critical. High turn over rate due to employees seeking higher pay at competitors.

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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