good company great training - Customer Service Representative Discover Employee Review

5.0
Sep 14, 2018
Recommend
CEO approval
Business Outlook

Pros

great training program for those without previous Cust Serv experience

Cons

large company, difficult to stand out

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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