Discover is the best place to work - Customer Service Representative Discover Employee Review

5.0
Aug 19, 2019
Recommend
CEO approval
Business Outlook

Pros

-accommodating -Fun work environment -Ability to grow

Cons

-Call volumes are very high at times

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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