Customer Service - Customer Service Representative Discover Employee Review

4.0
Jun 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Growth Opportunities, Fun culture, nice people

Cons

A lot of calls, long days,

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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