Great company that does things the right way - Account Manager Discover Employee Review

5.0
Dec 28, 2013
Recommend
CEO approval
Business Outlook

Pros

- Great PTO. 20 days per year entry level. - Room to advance - Work/Life balance. Overtime is always available, but you're never forced to do it. Rarely are you "voluntold" - The company has a culture of "nice". Not typical of all financial institutions. They treat their employees well. - Nice break schedule. two 15s and a 30 min lunch for a standard 8 hour shift. - 10% shift diff starts at 3:00 pm - Sunday premium pay - No lack of incentive to perform. They reward and acknowledge top performers. Hourly bonuses for reaching very attainable benchmarks. Bonuses available for different categories so even if you miss one, you can get another.

Cons

- Some of the reporting systems could be more up to date. Statistics take time to compile. Feedback could be more timely. - The work can be routine, but you can't blame the company for the nature of the work.

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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