An always changing and never ending love/hate relationship. - Senior Underwriter Discover Employee Review

4.0
Feb 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits, people, and facilities.

Cons

It's a call center. Your opinion will be heard but nothing will be done.

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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