Good - Customer Service Representative Discover Employee Review

3.0
Nov 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay PTO Vacation time Fun Contests and Activities

Cons

I didn’t have much to complain about with the company

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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