Great Place to work - Customer Service Representative Discover Employee Review

4.0
Jan 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Good management, fun and welcome work enviroment

Cons

Strict time schedule with not many breaks

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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