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      Chill Job - Customer Service Representative Discover Employee Review

      3.0
      Mar 8, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and cool building with food

      Cons

      Keeping score above the requirement. Many colleges that got hired with me were fired due to them not meeting the requirements

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      5.0
      Jun 18, 2026
      Principal cybersecurity analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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