Awful company to work at - Wfh Customer Service Representative Discover Employee Review

1.0
Oct 6, 2021
Recommend
CEO approval
Business Outlook

Pros

There really are no pro's

Cons

- Poor management - Inability to discuss working hours with employees / team members - When having tech issues you use up your PTO for problems that aren't yours - Learning material lacks a large amount of what your actual job is -8 different "trainers" over the course of 6 weeks - Very poor pay for a job that requires you to deal with customers money and banking information

Explore other reviews about Discover

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and great culture

Cons

Old tech stack but thats an opportunity for technologist

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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