I work at the UPC. It's challenging, but you get rewarded for meeting your team goals! - Operator I Discover Employee Review

5.0
Dec 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Management and coworkers are super friendly. Great leadership. They value diversity, innovation. Room for promotions. Give you plenty of chances to succeed & help you develop skills. Motivational, with lots of rewards! Value volunteerism & have community projects throughout year. They try to be fair to everyone. Coworkers are valued. They treat you with respect and listen to your ideas. Great benefits!

Cons

At the UPC, they want speed with no errors. It's their mail center for statements & letters going out to customers. Post Office regulations. Everything has to stay in order. The machines need to run fast with down-time to a minimum. Very fast paced. Your time/productivity is tracked on the computer. Pressure & stress can build up. You just have to learn how to handle it. Average pay for the type of work - competitive.

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

See reviews by: Helpful|Rating|Date|All