Ehhh Not what I thought - Financial Advisor Discover Employee Review

During T-Bay the team was very nice the coaches and supervisors were attentive and made it appear that discover was a family type of company. When entering the actual floor the Supervisors and Coaches literally only cared about numbers they were not understanding, empathetic to personal situations or anything at all. You aren’t allowed to feel sympathy for the card members when they discussing the hardships they are experiencing you are still required to try to push for payments and get them to sign up for direct pay or you will not hit your numbers and you will get in trouble. Also pay is not worth the hours.