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      Good Foot In The Door Job - Customer Service Representative Discover Employee Review

      4.0
      Sep 20, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is great. I got a welcome back with a new book bag and mug and note book. And they send you gift for doing good things and you get points that you can use for trips or to purchase things. And everyone is very helpful

      Cons

      Training is quite demanding during the probationary period

      Explore other reviews about Discover

      5.0
      Jun 18, 2026
      Principal cybersecurity analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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