Ok - Customer Service Representative Discover Employee Review

4.0
Jan 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Good management for the most part Great benefits OK pay

Cons

Not enough sick hours A lot of micromanaging Some managers are rude and play favorites

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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