Perfect for entry level, but nothing beyond - Credit Card Customer Service Discover Employee Review

2.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great training program but that’s about it

Cons

Management isn’t the greatest, pay is ridiculously low especially if you’re not entry level.

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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