Terrible - Collections Agent Discover Employee Review

1.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

There's a fountain outside you can sit by at while trying to overcome fatigue

Cons

Uncomfortable and unsanitary workspace Incompetent trainers and management Overwhelmed supervisors

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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