Working at Discover - Sr Associate, IT Operations Specialist Discover Employee Review

5.0
Mar 29, 2025
Recommend
CEO approval
Business Outlook

Pros

pretty much everything is a pro working at Discover. The pay scales are generous, as an exempt employee you get a cash bonus and a bonus deposited in your 401k. I have great supervisors, I work 4x10's, they are extremely flexible with small schedule adjustments.

Cons

The big con is lack of mobility between teams if you dont have a BS. Another con specifically for me is not enough personnel on my shift. There are only two of us covering seven days with one overlap day, makes it hard to take a comp day for working a holiday.

Explore other reviews about Discover

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

See reviews by: Helpful|Rating|Date|All