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      Bad managers with no accountability - Customer Support Representative Discover Employee Review

      3.0
      Apr 19, 2025
      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable job with very predictable days.

      Cons

      Managers have no accountability and are no help when dealing with hard customers. It was so bad that I submitted an HR complaint and got fired right after I submitted it.

      Explore other reviews about Discover

      5.0
      Jul 10, 2026
      Principal application architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing team and great culture

      Cons

      Old tech stack but thats an opportunity for technologist

      3.0
      Jul 12, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work from home, good benefits

      Cons

      Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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