A Great Place to Work if You Don't Mind a Pay Cut - Guest Service Manager Disneyland Resort Employee Review

4.0
Oct 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Friendly environment that attracts ethical/great people, opportunities to serve others, complimentary entry to all Disney Parks worldwide (other than Tokyo), good reward/recognition, high employee and guest diversity, opportunities to make a positive difference for guests, well-known and well-respected company that looks great on a resume, family-oriented, incredibly safe, diverse opportunities, strong values, worldwide presence, respectable leadership, opportunities for self-improvement and growth/guidance, various employee activities (canoe races, fitness walks, etc.), discounts on Company merchandise & events, secure and thriving company.

Cons

Disney pays significantly less than other like jobs; many salaried leaders work on weekends/nights/etc.; large amount of red tape in decision-making that comes with size of the company; much of Anaheim's leadership is based out of Florida which makes it difficult to move up in the company without moving to the East Coast, and causes great frustration for Anaheim employees who feel many decisions are made by leaders who are out of touch with Disneyland's reality; non-business employees park a 20-minute walk away and must walk/shuttle to property.

Explore other reviews about Disneyland Resort

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

-Benefits are amazing. All kinds of benefits. -Work environment is really good. I felt like everyone is nice to you, including both coworkers and managers.- -Working shifts is flexible since there's the chance to swap shifts with coworkers. -Growth opportunity is big. You can work your way up to work even in the corporate side or swap departments too.

Cons

I don't see cons to be honest.

4.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong teamwork, clear operating procedures, good benefits, and opportunities to learn in a fast-paced environment. The job has helped me build reliability, communication, safety awareness, and the ability to handle changing priorities.

Cons

Workloads can become demanding during busy periods, schedules may change, and the fast pace requires constant attention and flexibility.

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