Take back my last review! instability prevails - Customer Service Manager Dnata Employee Review

1.0
Jan 15, 2019
Recommend
CEO approval
Business Outlook

Pros

some nice members of the team

Cons

Just a huge lack of consistency. We had a new RCEO giving us great direction. Then with no explanation she was pushed out overnight (theories are that a woman is too much for this company- especially one with a voice and new ideas). We've been struggling for years in this area and her plans were all validated by the most successful arm of our business. Most of the team (and most importantly clients-who finally saw improvements) have been really shocked by this illogical decision

Explore other reviews about Dnata

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Just about unlimited overtime during peak season

Cons

Have to work in all weather conditions and managers have less power over schedules and pay. It’s really all cooperate that handles that

1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Theres no pros to working here. Literally not one.

Cons

Where do I start? First, whoever does the hiring sells you a dream and how it’s such a great place to work and of course I know working isn’t supposed to be fun and you’ll enjoy it, but it should at least be bearable. At this company it’s not. They overwork you and underpay you severely. The GM would even tell you to do work that’s completely unrelated to your dept. HR is deplorable. I had to interview with a director of HR, and he was sitting in his backyard, feet plopped up on his table, leaning back, and conducting an interview. He couldn’t even answer my questions clearly. The GM was decent but that whole company is just awful. The benefits are horrible, HR always has an attitude and it’s just not an ideal place to work. Only accept this job to build up your experience and get out.

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