Pros
Non that I can currently think of... except they sometime bring food to us...
Cons
This is where it gets fun! Since there would be a lot to speak about I would rather just list it: - Awful working conditions! - No adequate working tools - Uninterested Management (most of them... those who care are being treated poorly) - Promises that were made were broken (ALL) - Low salary in the contact center (Compared to other) - High stress - No support in the learning process - No understanding that some goals are just impossible in given conditions - No incentives - The "abroad management" comes here to drink, party and not do anything about the conditions - No transparency what so ever - Quick decision making low realization - Oppressive and toxic atmosphere - Bad procedures for everything - Making things complicated instead of easy - No assistance in learning the proper way of handling things as they come - HR department doesn't give 2c on what we think they have these open doors and pretend to listen to us whilst they do nothing after... To summarize if I had anywhere to go currently I would quit in an instant and tell them all to ...