Insight from Above - Data Entry Dnata Employee Review

3.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

1- Incentives provided to agents during national holidays 2- Identifying and mitigating issues raised by customers 3- Hosting remote or in person meetings with customers to triage and ultimately rectify issues with customers

Cons

1- False promise of open-door relations between employee and employer 2- Processes to retain employees, supplies and equipment 3- Attractive packages to appeal to possible candidates or existing staff to the benefits of the company 4- Holding true to promises given during recruitment 5- Recruitment of labor staffing that are experienced for the roles hired

Explore other reviews about Dnata

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Just about unlimited overtime during peak season

Cons

Have to work in all weather conditions and managers have less power over schedules and pay. It’s really all cooperate that handles that

1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Theres no pros to working here. Literally not one.

Cons

Where do I start? First, whoever does the hiring sells you a dream and how it’s such a great place to work and of course I know working isn’t supposed to be fun and you’ll enjoy it, but it should at least be bearable. At this company it’s not. They overwork you and underpay you severely. The GM would even tell you to do work that’s completely unrelated to your dept. HR is deplorable. I had to interview with a director of HR, and he was sitting in his backyard, feet plopped up on his table, leaning back, and conducting an interview. He couldn’t even answer my questions clearly. The GM was decent but that whole company is just awful. The benefits are horrible, HR always has an attitude and it’s just not an ideal place to work. Only accept this job to build up your experience and get out.

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