Brief header on working as a CSA with Dnata - Customer Service Agent Dnata Employee Review

Just about unlimited overtime during peak season

Have to work in all weather conditions and managers have less power over schedules and pay. It’s really all cooperate that handles that

Theres no pros to working here. Literally not one.

Where do I start? First, whoever does the hiring sells you a dream and how it’s such a great place to work and of course I know working isn’t supposed to be fun and you’ll enjoy it, but it should at least be bearable. At this company it’s not. They overwork you and underpay you severely. The GM would even tell you to do work that’s completely unrelated to your dept. HR is deplorable. I had to interview with a director of HR, and he was sitting in his backyard, feet plopped up on his table, leaning back, and conducting an interview. He couldn’t even answer my questions clearly. The GM was decent but that whole company is just awful. The benefits are horrible, HR always has an attitude and it’s just not an ideal place to work. Only accept this job to build up your experience and get out.