employer cover photo
employer logo
employer logo

Doherty Enterprises

Engaged Employer

A typical chain restaurant job: great for students or people just starting out in a hospitality career - Server/Bartender Doherty Enterprises Employee Review

3.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The biggest pro of working for the Doherty location where I was employed, which was an Applebee's, was that of what you would find in any decently run chain: a hard skill focus on the basics of hospitality in any given role. What is expected of you will be gone over nearly ad nauseam during a slightly longer than average training period, usually consisting of five days. Continually through the seasons and campaigns (such as the infamous $5/$6 "mucho" drinks or unlimited specials), certain practices will be emphasized, and there are tons of sales contests regularly happening that allow tipped employees to win a little extra cash. While there were quite a few management changes, there was also no shortage of kind and effective leaders (also some not, so I will skip that in the cons section).

Cons

There are two main, unfortunately glaring, cons that prevent me from recommending this location (and perhaps company) to any front-of-house professional, as opposed to students and those new to this industry. One possibly expected: full-time hours are not realistic to expect in a nonmanagerial role. That will mean a lack of planning or not making enough in busy seasons to float one in slower ones will spell not being able to pay one's bills. If attaining a second job/gig, an employee may also find that communication amongst the managerial team, good leaders as many are, needs improvement. The biggest con I personally experienced, however, was the lack of control and, frankly, outright refusal to address regular harassment-level abusive speech from guests. Literal fist fights were the only time I ever witnessed minor guests asked to leave. With such a high percentage of guests being minors spending their parent's money, auto gratuity should be a standard, but when asked to implement such policies, the service staff was denied. That means servers are sometimes running non-stop for hours and effectively make a low hourly pay (as opposed to their peers in other restaurants, even chains) for the effort exerted. Servers are also expected to tip out 3% of their nightly pay, regardless of how many tables did not leave a tip. Servers in New Jersey are not paid the state or even federal minimum wage, and even the students and beginners I'd recommend this job to should stay cognizant of that.

avatar
Doherty Enterprises Response
1y
We are sorry to hear you had a negative experience. We strive to deliver a WOW experience and environment for all our people and are disappointed to hear that was not your experience. Please reach out to our Human Resources Department by calling 1-866-DOHERTY; calling our EthicsPoint 24 hour hotline 844-942-2800; completing a web-intake at dohertyinc.ethicspoint.com; or completing a mobile intake at dohertyinc.navexone.com. We look forward to hearing from you and addressing the issue.

Explore other reviews about Doherty Enterprises

5.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

I’m starting my fifth week of training and so far I can tell that Applebee’s is really a fun place to work for. Great manager team and noticed that many of the employees have a long tenure with the company.

Cons

No cons so far, I’m very happy with what I have been through. Great place to work!

avatar
Doherty Enterprises Response
4mo
Thank you for sharing your experience. We’re glad to hear your training has been positive and that you’re enjoying the team and culture at Applebee’s. We take pride in developing our leaders and fostering long-term careers, and it’s great to know that’s coming through early in your journey. We appreciate the recommendation and look forward to your continued growth with Doherty Enterprises.
3.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

I entered this job with five years experience already as a server, though with zero bar knowledge. The five day, planned and structured training modules and shadowing are helpful for those not familiar with restaurant work or certain aspects of it (such as I was). Frequent sales or other campaign contests made the shift fun and earned me some extra cash from time to time. I worked with many lively, friendly, funny, and otherwise fun people to be around.

Cons

While working with many people that were joys to be around, management's overall lack of conflict resolution left much to be desired when issues arose. Hours also varied in extremes between understaffing and present employees not getting help they need on the floor or behind the line and overstaffing when brining back students during the holidays/summer and giving a position to whoever walked in the door. The latter which led to loyal team-members seeking out secondary or other all together roles elsewhere.

avatar
Doherty Enterprises Response
4mo
Thank you for taking the time to share your experience. We’re glad to hear you found value in our training program and enjoyed working with your teammates—creating a positive, engaging environment is important to us. We also appreciate your candid feedback regarding staffing balance especially during peak periods. Your input is appreciated, and we wish you continued success in your career.
See reviews by: Helpful|Rating|Date|All