Dedicated team struggles with insufficient hours and pay - Lead Key Holder Dollar General Employee Review

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- The people I work with are amazing (not every DG is like that... in fact, few are.) - We are proud of our DG and we all work hard as a team to make sure our customers are happy and smiling. - I take pride in my customer service skills. I have people drive past 2-3 DGs just to come to mine, because they know my team and I will take care of them. - We have developed great relationships with the customers. I have even made some great friends. - You are never bored. There is always something to do. - The 401k has a decent match rate.

Cons

- There are not enough hours to get done with what DG Cooperate requires. - We work fast and hard, and we still cannot get done what they require - we just aren't allowed enough people and hours. - We all have great work ethic. We work very hard. We still cannot get it all done. We ask for more hours. We are usually denied. - Pay isn't good. It just isn't. - They say people are their priority, but they work their employees to the bone, and don't let them have help. - My boss probably evens out to making like $2/hour. Shes salary. She cares about her store. DG abuses the salary. What they ask her to do, she cannot physically get done, even if she divided herself into 3 people. I'd NEVER accept salary at DG. Never. - It is not a lazy problem or a scheduling problem. None of us are lazy. We are very hard workers. We push truck fast, keep customers happy. We were voted best store West of the Mississippi (we're in Oklahoma). We tell cooperate the negatives and what needs to change. They don't care and nothing ever changes.

Explore other reviews about Dollar General

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable Pay Safe Clean Great opportunities

Cons

Work/Life Balance Can be Stressful

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There will always be Dollar General stores

Cons

- Leadership is unclear, unfocused, unwilling to provide information, or support. It is all about their ego, being "right", and the good ole boys club. - Leadership is very performative and do not actually care for their employees wellbeing. They are looking for robots without lives. - Feedback is considered wrong and if you do not 100% agree with everything they say, you will be treated as though you committed a crime. They are interested in yes men only and will find a way to push employees out regardless of the validity. - Work life balance does not exist and org policies only apply to those that they like. They've chased all of their top talent away with terrible changes and framed it as a perk we asked for. - Every conversation, speech, memo, and email is fake and performative. They do not live what they say. - They copy every other retailer, are stuck in the past, and DEI was quietly eliminated to avoid the backlash like Target. - Facilities are outdated, broken, and cannot support the volume. If you like disgusting shared spaces, fake perks, and talentless leaders, this place is for you.

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