Company does not care about its workers - Anonymous employee Dollar General Employee Review

1.0
Sep 2, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there is NO Pros to working for this company!

Cons

Work alone ALOT, ( no wonder they get robbed all the time) very limited on payroll hours, only given 2 days to process your weekly truck with no help due to no payroll hours. Only 2 employees max. working at any given time. Only paid 2 holidays out of the year and thats only if you work a min of 4 hours on that holiday to receive the time and a half. Corporate has no win policies, They will NOT back you on its on policies when it comes to the customer. If the customer calls in and complains that they did not get what they wanted because you followed the policies, you are reprimanded for doing so, but if you get caught NOT following policy you also get reprimanded.(damned if you do damned if you dont) Hourly Management ( assistant managers and third key holders) do not get the required uninterrupted lunches and breaks nor are they allowed to leave the premises while on non paid lunches. They must perform refunds/exchanges/voids and run as a back up register while on lunches and breaks as cashiers are not allowed to do any voids, refunds or exchanges. Cashiers are hired at min. wage and are actually grunts, they are supposed to be the #1 key deterrent of theft at the front of the store and to greet every customer coming in, offer a cart and say Thank You to anyone who is leaving. All while being required to run the register, help customers find things, and answer questions, stock freight, recover the store, fill coolers, clean the bathrooms, sweep and mop the front of the store, clean all coolers, doors/windows, dust all fixtures and empty all trash. If you need to ask for a day off for something your better off to just call in sick because you wont get it off as you have to work for the need of the business. But aware if you call in sick, refuse to stay and work extra hours, refuse to travel and work in a different store or do anything your manager does not like the District Managers instruct the manager to cut yours hours to 4 hours a week until you quit. I have seen this done MANY times at the store I am in.

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5.0
Mar 10, 2026
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CEO approval
Business Outlook

Pros

Benefits, Team setting, pay, improve

Cons

hours, long shifts, hard work

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There will always be Dollar General stores

Cons

- Leadership is unclear, unfocused, unwilling to provide information, or support. It is all about their ego, being "right", and the good ole boys club. - Leadership is very performative and do not actually care for their employees wellbeing. They are looking for robots without lives. - Feedback is considered wrong and if you do not 100% agree with everything they say, you will be treated as though you committed a crime. They are interested in yes men only and will find a way to push employees out regardless of the validity. - Work life balance does not exist and org policies only apply to those that they like. They've chased all of their top talent away with terrible changes and framed it as a perk we asked for. - Every conversation, speech, memo, and email is fake and performative. They do not live what they say. - They copy every other retailer, are stuck in the past, and DEI was quietly eliminated to avoid the backlash like Target. - Facilities are outdated, broken, and cannot support the volume. If you like disgusting shared spaces, fake perks, and talentless leaders, this place is for you.

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