Store Manager - Ft Assistant Store Manager/Store Manager Dollar Tree Employee Review

4.0
Sep 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun and friendly environment. Fun and cool merchandise. Great organizational and productivity tools to plan and track progress as well as getting the job done. If you have a great and well trained team, the store can run smoothly with only a few small speed bumps and hiccups from time to time. Lots of effort put into investing into the workers of the company. A good worker can move up through the ranks very quickly and the company is always growing, plus it's pretty stable unlike clothing retailers. It's a good company to grow with. Possible to get help when you need it. People are willing to help out at other stores in cases of emergencies or even just to cover on vacations. Monthly bonuses are some very nice icing on the cake!

Cons

Limited in hours and high expectations on productivity. When everything is going smoothly, it's quite possible to get everything done and then take on some side projects. But that depends on your team or other issues entirely. It's easy for the whole store to fall behind if just one person ends up coming down with an illness or an injury. Far too many SM's delegate and don't really train or teach their ASMs how to run the store in their absence. I've been in a lot of stores where the ASMs were clueless about their core job functionality. Store managers are expected to stay as long as it takes to get the job done. This can mean insanely long hours and pay way lower than minimum wage after it all adds up. Trucks can be disorganized and messy when unloading. Merchandise breaks, including customer orders, and you have to hope that you can find replacements in your store or a nearby one. A good driver can really help with this, but you don't always get a good driver. Although work is being put into better training. I wish there was more training time to be spent with new associates beyond just the barebones functionality. Sometimes there's too many projects to get done and not enough time to really work with everyone and show them how to do parts of their job. It's more of encountering it when it happens. Stores (especially freezer/dairy stores) have tiny backrooms and because of limits in hours, it gets very backed up and hard to move, causing safety and compliance issues. Sometimes it's a huge challenge figuring out where to put things.

Explore other reviews about Dollar Tree

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and energy. Responsible people.

Cons

Low pay compared to others. Few hours.

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers are kind and honest. The work is fun when it can be and some of the customers have a good spirit. When it comes to your break, you can at least afford your snacks/meals cause they're cheap. I find it fun to look into what my customers are buying. Managers are great and modest about their greatness. Would recommend to a friend because there are worser places to work at.

Cons

Some people have been consistently calling out in my area and I am burnt out from people who don't show up when they're scheduled to. If you're a cashier, you only get a ten minute break and it's not enough time for ramen. You'll feel lucky when you get 30 minutes for covering someone else's shift. Corporate is dramatic with some of their rules, like it's considered theft if you don't pay for your food, but you require a manager to be present in order to pay for it, and managers can be busy at times. Some customers can be quite impatient whilst making the line longer with demands, especially if they don't calculate their finances whilst shopping. Some of the technology is old and when it's broken down, I am told that I am not allowed to put "out of order" signs up. Some customers don't understand that they should never pay with a $100 bill early in the morning at any store. If you want to volunteer and do extra work without a payroll, you will be told that you can get written up for it because they have to pay you. The trainings on workday are obvious that they're old by many years and have not been updated to match new policies.

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