Terrible company - Store Manager Dollar Tree Employee Review

1.0
Oct 17, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay for store manager is nice but you end up in dirty stores,all associates except you are part time and most don't care nor have any work ethic Training was ok, they didn't cover everything and left a lot up to another sm to teach you..

Cons

They'll never fix cameras then when one assistant manager goes out sick and you're working 90 hours to cover those shifts since your dm refuses to help and another assistant steals money you'll get blamed even though you weren't there that day and the day you found out money was missing was also the day your dm finally came in to check on the store. Don't waste your energy, they do not value anyone and will find a way to fire you.

Explore other reviews about Dollar Tree

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership that cares about their Associates. Opportunities to grow skills and knowledge via trainings and cross-team ventures. Employee Relation Groups that are important to a diverse workforce.

Cons

Pay is lacking for the experience gained. Annual performance review is not indicative of the work put it. Follow up on issues is not consistent. Some employees are disciplined for small infractions while others are provided zero repercussions for blatant failure to abide by the rules.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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