Store Manager - Store Manager Dollar Tree Employee Review

1.0
Dec 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Monthly bonuses - as long as you hit your, sometimes unrealistic, sales goal. Great team members. Most of the customers are good people.

Cons

I've been in retail since 1997...and I can definitely say this is THE most poorly run company I've ever had the misfortune of working for. Store managers have very little control of inventory and how much freight their store receives. A LOT of stores have entirely too much freight and their stockrooms are in violation of OSHA policies. As a matter of fact, in 2015 Dollar Tree was one of the most heavily fined companies by OSHA. Hours are extremely tight. A need to be cut on a regular basis leaving not enough staff to properly run a store. Since I was salaried, I was expected to put in long hours. My paycheck was based on a 45 hour work week. I don't think I ever worked under 50 hours. Often times it was 60+ hours a week. This company, as a whole, has a pretty weak managerial training program. And a non existent associate training program. We are given 0 hours to train new employees. Very high turnover rate. Store managers are bounced around, a LOT. In my almost 2 years with the company, I worked at 5 different locations. Freight, freight, freight. There is no rhyme or reason to the entire freight process. This is a dead end job. Not a "career" by any means.

Explore other reviews about Dollar Tree

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and energy. Responsible people.

Cons

Low pay compared to others. Few hours.

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers are kind and honest. The work is fun when it can be and some of the customers have a good spirit. When it comes to your break, you can at least afford your snacks/meals cause they're cheap. I find it fun to look into what my customers are buying. Managers are great and modest about their greatness. Would recommend to a friend because there are worser places to work at.

Cons

Some people have been consistently calling out in my area and I am burnt out from people who don't show up when they're scheduled to. If you're a cashier, you only get a ten minute break and it's not enough time for ramen. You'll feel lucky when you get 30 minutes for covering someone else's shift. Corporate is dramatic with some of their rules, like it's considered theft if you don't pay for your food, but you require a manager to be present in order to pay for it, and managers can be busy at times. Some customers can be quite impatient whilst making the line longer with demands, especially if they don't calculate their finances whilst shopping. Some of the technology is old and when it's broken down, I am told that I am not allowed to put "out of order" signs up. Some customers don't understand that they should never pay with a $100 bill early in the morning at any store. If you want to volunteer and do extra work without a payroll, you will be told that you can get written up for it because they have to pay you. The trainings on workday are obvious that they're old by many years and have not been updated to match new policies.

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