Store Manager-AZ - Store Manager Dollar Tree Employee Review

1.0
Sep 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Regular Paycheck. Very rarely get extra hours, but when do it’s nice.

Cons

You get a week of PTO, good luck actually taking it. They have terrible store conditions and recruit people on a fantasy of possible huge bonuses. Reality is you won’t get those bonuses because the stores and company is broken. If you lose managers for any reason as the salary manager you have to pick up the shifts. If a closing cashier calls out, which happens all the time you will have to do open to close to cover. During my time was able to completely fix the store and back room 4 times yet each time corporate destroyed it with big trucks that weren’t needed. Had cases in the back room that were over 4 years old. This company has terrible work/life balance for store managers and expects you to be in the store 24/7 or else your job, managers job, and even cashiers job will be threatened on a consistent basis. There’s a reason company has such high turnover across entire company. If you do take a position you’ll be really motivated to fix it when you get started working 80 hours a week til it’s done, but after you do get it where you want it’ll get destroyed and have to start all over. The company has lost some really good people recently and it’s only going to get worse.

Explore other reviews about Dollar Tree

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and energy. Responsible people.

Cons

Low pay compared to others. Few hours.

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers are kind and honest. The work is fun when it can be and some of the customers have a good spirit. When it comes to your break, you can at least afford your snacks/meals cause they're cheap. I find it fun to look into what my customers are buying. Managers are great and modest about their greatness. Would recommend to a friend because there are worser places to work at.

Cons

Some people have been consistently calling out in my area and I am burnt out from people who don't show up when they're scheduled to. If you're a cashier, you only get a ten minute break and it's not enough time for ramen. You'll feel lucky when you get 30 minutes for covering someone else's shift. Corporate is dramatic with some of their rules, like it's considered theft if you don't pay for your food, but you require a manager to be present in order to pay for it, and managers can be busy at times. Some customers can be quite impatient whilst making the line longer with demands, especially if they don't calculate their finances whilst shopping. Some of the technology is old and when it's broken down, I am told that I am not allowed to put "out of order" signs up. Some customers don't understand that they should never pay with a $100 bill early in the morning at any store. If you want to volunteer and do extra work without a payroll, you will be told that you can get written up for it because they have to pay you. The trainings on workday are obvious that they're old by many years and have not been updated to match new policies.

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