Work, work, work. It's all about stocking the shelves.... - Store Manager Dollar Tree Employee Review

3.0
Feb 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Dollar Tree really does provide a value in certain departments to lower income shoppers. The first of the month is treated like a holiday because everybody gets thier food stamps and is able to buy what they need to feed thier families. The opportunity for advancement is there, provided you show exceptional leadership qualities, and must be a good stocker. The bonus program offered to management teams is quite a bit more than any other competitors.

Cons

Too many cooks in the kitchen. As store management, I recieve different direction from as many as 3 different supervisors higher than myself as well as company wide direction from the home office. The store manager is ultimatley responsible for everything and is expected to run this business with only one other employee in the building most of the time. The store manager regularly works on his day off, as well as starting all scheduled shifts early and stays late. Average work week is 75-80 hours for the store manager.

Explore other reviews about Dollar Tree

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership that cares about their Associates. Opportunities to grow skills and knowledge via trainings and cross-team ventures. Employee Relation Groups that are important to a diverse workforce.

Cons

Pay is lacking for the experience gained. Annual performance review is not indicative of the work put it. Follow up on issues is not consistent. Some employees are disciplined for small infractions while others are provided zero repercussions for blatant failure to abide by the rules.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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