Upper management and corporate don’t care! - ASM- Assistant Store Manager Dollar Tree Employee Review

1.0
Jan 8, 2023
Recommend
CEO approval
Business Outlook

Pros

If store is fully staffed and you have a good store manager can be a good job for part time cashiers and stockers to make some extra cash.

Cons

Raised prices, did NOT raise salaries and took away bonuses for assistant managers. Abusive upper management blatantly displayed in group emails and no consequences! Group emails also sent out with bonus incentives to store manager and district managers (read by assistant store managers) Low pay, understaffed! Don’t hire persons under 18??? Corporate doesn’t care about their employees. They care about making money. Expect 1 person to unload a truck if that’s all that is available. Stock room is overcrowded, unsafe. No staff to get merchandise out on the floor. Poor employee recruitment on part of DM/RM. Expected to work alone just to keep store open to make money (good luck going to the bathroom) Forced to work long shifts and overtime if no coverage. No consistency in store policies, especially regarding returns, which causes conflict with customers. Also very minimal advertising of benefits that employees are entitled to. If you don’t actually research and ask no one will tell you, just another way to keep cost down and make money for corporate bigwigs!

Explore other reviews about Dollar Tree

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and energy. Responsible people.

Cons

Low pay compared to others. Few hours.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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