Ridiculous - Sales Associate Dollar Tree Employee Review

2.0
Jan 28, 2011
Recommend
CEO approval
Business Outlook

Pros

More hours per week were always available

Cons

The sales associates were expected to do everything. When I worked there, it was usually only a manager and myself working. The manager would sit in their office and do "paperwork" most of the day while I was expected to clean, stock, recover misplaced items, and work the register at the same time. Each time I would head back the the aisle that I was stocking and attempt to resume work, the bell at the cash register would ring, and I would have to run back up to assist the customer. When I spoke to my manager about my difficulties in completing all of the tasks he asked of me in one shift, he told me that I would "just have to get used to it." There was also a system of "drive-items" and you had to meet a quota every day. It got pretty old asking every customer that came through my line if they wanted to buy a package of bubbles. (No one ever did) My manager also did not tolerate call-offs. EVER. If you were sick with the black plague, well you better still show up to peddle their dollar items to the public, or you're GONE.

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5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership that cares about their Associates. Opportunities to grow skills and knowledge via trainings and cross-team ventures. Employee Relation Groups that are important to a diverse workforce.

Cons

Pay is lacking for the experience gained. Annual performance review is not indicative of the work put it. Follow up on issues is not consistent. Some employees are disciplined for small infractions while others are provided zero repercussions for blatant failure to abide by the rules.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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