Pros
Good starting job to gain experience in retail. Customers are great. You look forward to seeing familiar faces and directing them to new items. We have a lot of retirees in our area and I can relate with their needs. I also work with hard working and "honest" co-workers.
Cons
It's the only place I have worked, that if you work hard and get your assignments done, you get sent home to save payroll hrs. Payroll is so closely tied to sales, that manager has no room to wiggle. If sales are low there are no payroll hrs.to stock shelves. If there is no stock on the shelves, then there are no sales. Manager seems to have little control over the stock that comes into the store. We constantly have to tell customers we are out of popular items and don't know when they will be available. We have had to ask customers to carry items they have bought out of the store in their hands or in trash bags because corporate does't send us bags. The company wants the employees to invest their time and efforts into making DT successful, but they only want to invest minimun wages and mimimize support. They have killed the incentive to do "better". In this economy labor is cheap and DT is taking advantage of it.