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Dominion Dealer Solutions

Is this your company?

Where do I even begin? - Social Media Specialist Dominion Dealer Solutions Employee Review

2.0
Mar 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent health insurance. Coworkers are nice.

Cons

- overwhelming workloads with no sign of relief. - poor training and lack of resources and protocols. - petty drama stemming from poor leadership from management. - your role is more like being a robot than actually servicing dealers. - no trust and management siloes themselves from their team. - do not trust them when they tell you they care about the team. They don’t. They care about money. - this is not a role that teaches you about actual strategic and realistic ways to use social, it is more about a quota system. - the product is WAY behind in comparison to other similar products. - team leadership is afraid of confrontation leading to a middle school mindset in handling team members and conflict. - so much more. So many problems.

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Dominion Dealer Solutions Response
7y
Thank you for your feedback. Your comments are impactful and have been shared with the leadership of the organization.

Explore other reviews about Dominion Dealer Solutions

5.0
Dec 16, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The coworkers were great to work with.

Cons

It was taking a long time and several versions of CRM that did not make it to market, resulting in decline of clients and staff.

1
4.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Management promotes open conversations about the voice of the customer to build better products and to service the customer better.

Cons

Sr Management needs to implement field improvement suggestions quicker to create a better solutions culture.

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