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Dominion Dealer Solutions

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Good people but struggles to bring software up to date - Departmant Manager Dominion Dealer Solutions Employee Review

3.0
Nov 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Lots of good front line employees, work together well and do their best to get the job done

Cons

Really struggled to bring some of their core software up-to-date to be competitive, lots of money sunk into software projects that were eventually scrapped, which led to less than competitive salaries and multiple layoffs.

Explore other reviews about Dominion Dealer Solutions

5.0
Dec 16, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The coworkers were great to work with.

Cons

It was taking a long time and several versions of CRM that did not make it to market, resulting in decline of clients and staff.

1
4.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Management promotes open conversations about the voice of the customer to build better products and to service the customer better.

Cons

Sr Management needs to implement field improvement suggestions quicker to create a better solutions culture.

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