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      Doyle Collection

      Engaged Employer

      Doyle Collection reviews

      Mediocre - Food and Beverage Assistant Doyle Collection Employee Review

      3.0
      Aug 25, 2020
      Food and beverage assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice establishment, opportunity to meet people from different backgrounds

      Cons

      Long hours, often past the time you are supposed to work. Little pay

      avatar
      Doyle Collection Response
      5y
      Thank you for your feedback. We tend to agree with you in regards to the hotels - they are nice establishments (and friendly too!) - and give you the opportunity to work alongside and learn from people from all different backgrounds. One of the best things about hospitality in our opinion. As we are open 365 days a year, 24 hours a day, shifts are a way of life. We do our best to make sure hours are fair and that those who do offer to stay behind on busy days are rewarded for this. We regularly benchmark our pay against other hotels, restaurants and bars and are proud that every time we come out near the top. The benefits are also pretty good, some of which are unique to The Doyle Collection. Thanks again for taking the time to log in and review us. As much as we wold love all 5 star reviews, we appreciate your honesty. Wishing you every success, The Doyle Collection

      Explore other reviews about Doyle Collection

      5.0
      Oct 5, 2025
      Current manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

      Cons

      Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

      1
      avatar
      Doyle Collection Response
      8mo
      Thank you for your comments, we appreciate your thoughts and feedback
      2.0
      Apr 30, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

      Cons

      The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

      1
      avatar
      Doyle Collection Response
      1mo
      Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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