Good Company - Food &Amp; Beverage Assistant Doyle Collection Employee Review

3.0
Jan 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Uniform provided, loads of training offered, management good with rosters

Cons

Shifts can change quickly, no breaks on very busy days

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Doyle Collection Response
5y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. It is wonderful to read that you were able to receive lots of training as we hope that it provides you with a great degree of professional and personal development. Our people are at the heart of what we do. Giving our teams everything they need to be successful at their role is hugely important to us, which of course includes uniforms. The hospitality industry is very fast paced and occasional business levels can increase at short notice which may mean that shifts can change from time to time. We do always liaise with our teams to ensure that any shift changes are communicated with as much notice as possible. The Doyle Collection

Explore other reviews about Doyle Collection

5.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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