Proceed with caution - Sales Manager Doyle Collection Employee Review

3.0
Mar 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Good product, and ability to work autonomously

Cons

Poor benefits, frequent management changes, lots of consultants, frequent changes in direction and scope, little support, very little focus on people/culture

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Doyle Collection Response
5y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. Giving our team members autonomy and empowerment is a really important thing for many team members, and I agree with your sentiment about the product. I do believe that the investment in the product really has given fantastic results. It saddens me to read your feedback on people/culture and, being accredited as a Great Place to Work three years running, we have been recognised for our exceptional people/culture practices, our communication and our recognition. However, we are continually seeking to improve so encourage all of our team members to provide feedback and suggestions. The Doyle Collection

Explore other reviews about Doyle Collection

5.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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