DO NOT WORK HERE - Save yourself and your family!! - Senior Lead Engineer DrFirst Employee Review

1.0
Jun 4, 2015
Recommend
CEO approval
Business Outlook

Pros

They throw money at you to stay. You can virtually pick your title as they just need people not to leave so offer them all sorts of incentives. Also, you meet many really good people who then leave and you can keep in touch with them going forward. The biggest pro is their products are good and they have a niche in the market. They could be a lot more successful if they knew how to manage their people.

Cons

Very Chinese style office where the CEO interferes with everything beneath him. They like to big you up, promote you and then at the first opportunity they cut you down and blame you. The biggest thing that annoyed me about DrFirst was the blame culture. Any time there is a problem first they work out who to blame, and then what the consequences are - finally they look at how to solve it. The IS group has to deal with customers and regularly filter this through to the IT department, yet the IT department does whatever the CEO feels is the right direction at the time. The guys in Sales are told that the volume of work able to be completed by the development teams does not affect the promises they make to clients, so the IS team frequently has to let down promises made as they were unrealistic when made. The VP of Development (albeit a nice guy) has been over promoted to the point where the layer underneath run things without him knowing what is going on, but he is kept there through loyalty from the CEO. The CEO regularly gets angry and yells at everyone, then spends the next day apologizing. The Principal Architect is extremely technically sound, but they have made him into some sort of god in the eyes of the CEO, and he acts accordingly. They seem to have forgotten that he in no way can manage people or run projects. They promote a 40 hour week, suggest 45-50 is normal, but most people work 60-70 and some way more than that. They have many offshore teams that work through the night so you have to quite often be awake at ridiculous hours to work both shifts, because the teams in India don't really look after themselves very well. People regularly have to work right through the night and people's health suffers as a result. Management would rather drive you into the ground and then just hire someone else rather than care about your well being. Many of the staff are kept there by their visas, and in the past they have offered money for people to put favorable reviews on glass door. They frequently come around the office asking people to put up favorable reviews as they can't recruit people as word has spread. Unfortunately I also experienced some "cultural problems", with misogynist and nepotistic attitudes from many of the middle managers, particularly those from India. They also have no salary equalization at all - 2 people can sit next to each other one with double the salary of the other. It's all about threatening to leave then they give you more money. They have it as a fire-able offence if you disclose salary to another employee...!! By far the worst place I've ever worked, but I now have some great people to have 'Ex DrFirst' meetups with.

Explore other reviews about DrFirst

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great experience, team, and opportunity

Cons

None as of yet, have not been here long enough

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DrFirst Response
5d
Thank you so much for sharing this! We're thrilled to hear you're having a great experience so far. Our internship program is something we put a lot of heart into, and it means a lot to know it's coming through. We hope the rest of your time with us is just as rewarding. Welcome to the DrFirst family!
2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote Work - Cool tech stack - Some great individual contributors

Cons

Personally, I definitely had a '1 star' worthy experience at DrFirst due to the toxicity of the leadership I interacted with. However, I was hesitant to actually rate DrFirst as a '1 star' here since my experience was limited to the cyber security team, and I don't think it's fair to suggest that all of the various teams within DrFirst are the same way. In my situation, I first encountered some of this toxicity on my 4th day at the company - where I was pulled into a 1 on 1 with senior security leadership, who proceeded to go on somewhat of a tangent about previous security personnel at DrFirst who they had terminated, and explicitly told me they had a '3 strike policy' and suggested they had no problem letting me go in the event I reached this ambiguous '3 strike' threshold (which was never defined). It's worth mentioning that I'm very aware that if someone doesn't do their job > they will eventually get terminated, that's a pretty widely accepted notion. But hearing these comments just 4 days after starting was pretty shocking. I was hoping this was somewhat of a one-off too, but this kind of language and management style that I perceived as heavily focused on termination risk and negative consequences rather than coaching and development persisted in just about every 1 on 1 over the course of the next month, which led me to realize I should probably get out sooner rather than later. In addition to some of this behavior directed towards me, senior security leadership would also regularly make questionable/not-so-positive comments in passing about broader company leadership (e.g., technology leadership) - in our 1 on 1s. I wasn't sure how to respond to some of these comments, but they were also somewhat of a theme in a lot of our 1 on 1 interactions. Another kind of crazy thing I experienced while at DrFirst was security leadership's use of Claude. I'm very pro-AI in the workplace setting (especially in the security engineering setting), but the way in which security leadership would try and leverage Claude and interpret Claude output was pretty shocking. In one instance, a security concern was escalated (by senior security leadership) based largely on Claude output. After additional investigation by individual contributors on the team, the issue was determined not to be a real security incident and appeared to stem from a misunderstanding of the model's output. That experience raised concerns for me about how AI-generated information was being evaluated before operational decisions were made and was just generally pretty wild to witness first-hand because of how trivial the hallucination was to decipher once individual contributors on the team actually saw what was going on. So, take the 'AI-first' attitude that is advertised with a grain of salt, as some of what is actually going on behind the scenes is kind of wonky. I want to emphasize one more time that I don't think my experience at DrFirst represents the company at large, and that I think there are tons of great individual contributors at DrFirst. My immediate counterparts on the security team were genuinely awesome to work with (veryyy smart and kind people), and my encounters with HR, IT, and other teams at the company were also really positive. Unfortunately, the immediate security leadership (composed of 1 VP at the time of posting) made my time here pretty unbearable, which resulted in me accepting an offer at another firm just 6 weeks after my first day.

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DrFirst Response
5d
Thank you for taking the time to share this feedback. We're genuinely glad to hear about your positive experience with HR, IT, and your immediate teammates. This reflects the culture we work hard to build across DrFirst. We take feedback about leadership culture seriously, and the concerns you've raised about management style, communication, and psychological safety are not ones we take lightly. While we're not able to speak to the specifics of any individual's experience, we want to be clear: a management approach centered on the threat of termination rather than coaching and development is not aligned with who we want to be as an organization. We're committed to creating an environment where every employee feels supported, respected, and set up for success from day one. That includes holding our leaders accountable to those same standards. Thank you again for sharing your experience. If you'd like to discuss this further, please reach out to hrsupport@drfirst.com. We hear you, and we're using this as an opportunity to reflect.
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