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DriveTime Automotive Group

Engaged Employer

Drivetime: a company that exploits the retail team and its customers for more profitability. - Sales Advisor DriveTime Automotive Group Employee Review

1.0
Feb 12, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great start for fresh out of college students. - The job is incredibly easy - Good benefits... 401k, health insurance, dental, vision, and LTD

Cons

- The new pay plan is absolutely horrible for sales guys. They took away our bonuses and do not pay you on the first 6 units. They claimed that we got a raise from our base salary of 31.5k to 35k, but in reality they are paying us less because unless you are consistently selling 16-17 units a month, you will never hit the 50k mark the company claims is an average. For example, I made 50k last year, but based on the new payscale, I will only make 44k if I sold the same amount of cars. This is not good. - Company demands you will make 50 calls a day, which really isn't a lot, but they don't give you enough quality leads. In fact, since they stopped buying third-party leads, I only get one or two leads a day. If you follow the companies call flow according to their training guide, you will only have 10-20 scheduled calls a day to make. - Drivetime will take your commission away from you if the customer does not make their first 3 payments. That's right, if you sell a customer and they cannot make their car payments in the first couple months, the deal will "unwind" and you will lose a unit that month. - It will be tough to get behind the product drivetime sells. Not only is the company making INSANE margins on just the price of the car, but their ancillary products cost over FIVE THOUSAND dollars all together. It's very easy to sell these because our customers are uneducated, but good luck trying to convince an educated buyer to buy a warranty that's more than double the industry average or a gimmicky GPS smartphone app that costs several hundred dollars. -Horrendous work-life balance. You will work 50 hours a week minimum, and even more during the months of February-April. Drivetime claims they are trying to fix this by implementing a 4x10 work schedule, but they aren't making it mandatory in their stores. So if your management team doesn't want to do it, then you won't get the benefits. - If a co-worker makes one call to a lead and is the first one to make a call to it, they are automatically guaranteed a half-deal if they purchase even if they never talk to them again. So you could do the entire deal front to back and if someone else made a 30 a second call, you will have to split it with that salesman. Drivetime has a horrible lead ownership policy.

Explore other reviews about DriveTime Automotive Group

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Always busy, good pay, decent hours

Cons

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

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DriveTime Automotive Group Response
1w
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Break room Covered work area good lighting

Cons

Deceptive Company policy that is hard to access (Need to create a case with HR to review policies that are not easily located). Management over work with little notice for demand of Overtime. Management Typically uses google search to base their decisions instead of consulting their diagnostic team. Over demand of core job responsibilities ( Doing more than what you agreed to do upon hire). If Something was missed or not performed a certain way management will stop your production to show what you did wrong with the expectation that you will still hit production targets. Management also tends to talk down instead of a coaching approach. If you happen to go above and beyond (which is hard to do) little rewards come your way ( Things that wont come). Typical work shifts consists of maintaining a pace that is hard to achieve to always hit targets even if several roadblocks are in the way that you cant avoid. Overall working here I found it difficult to effectively communicate with management or other co-workers. * Working here I have personally experienced Sexual harassment and sexual assault, I have informed management and have heard no update on that topic other than "talked to said employee". Then Said Employee's behavior changed and found it extremely difficult to perform duties.

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